151086450 QUALITY MANAGEMENT IN HEALTH CARE ( 3 Crd.Hrs )

This course examines the principles and techniques of quality improvement and provides an overview of how these techniques are applied in health Care organizations. Topics covered include fundamentals of quality management, system thinking and goal setting, improvement theories, tools and models, medical errors and reporting, public perceptions and organizational accountability. Special emphasis will be placed on the how quality management in health care organizations affects patient care and safety.