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Quality Management

Sunday, February 18, 2024
Defense of a Master’s Thesis in the Quality Management in Health Institutions Program by Khitam Dar Al-Deek

Researcher Khitam Dar Al-Deek, a student in the Master’s program in Quality Management in Health Institutions, defended her thesis titled: “Exploring the Role of Trust as a Mediating Factor between Patient Satisfaction and Quality of Health Care.”

The research aims to understand how trust in health service providers, especially doctors and nurses, acts as a mediator that affects the relationship between patient satisfaction and the joint quality of health care services among patients residing in the internal medicine ward in three governmental hospitals in the West Bank, Palestine.

Sunday, September 30, 2018
Researcher Taha Mohammed Abdul Rahman Abu Sariya, student of quality management

The researcher Taha Mohammed Abdul Rahman Abu Sariya, a student of Quality Management at the Faculty of Graduate Studies in the University at Ramallah, discussed his thesis entitled "The role of financing Islamic banks in developing small and medium enterprises in Palestine"

In his study, the researcher referred to the definition of small projects and their importance in the development of Palestinian national economy and reviewed the most important problems faced by small enterprises.

At the end of the discussion, the committee created from his supervisor, and the head of the committee, Dr. Mohammed Abu Sharba, the internal examiner from Arab American University, Dr. Nasr Abdel Karim, and the external examiner, Dr. Hisham Gabr, decided to grant the student the master's degree.

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