Student Services Policy

AAUP is committed to providing comprehensive and student-centered support services to enhance the overall educational experience and well-being of its students. This Student Services Policy outlines the University’s commitment to delivering high-quality services that promote student success, personal growth, and a positive campus environment. By offering a wide range of services, AAUP aims to support students in their academic pursuits, personal development, and holistic well-being.

AAUP is dedicated to the following principles and standards for student services:

1. Academic Support:
   • AAUP provides academic advising, tutoring, mentoring, and other resources to assist students in their educational journey.
   • AAUP offers workshops, study skills development programs, and access to academic resources to enhance student learning and success.
      
2. Career Development:
   • AAUP offers career counseling, job search assistance, resume writing, and interview preparation services to help students explore career paths and achieve their professional goals.
   • AAUP facilitates internships, cooperative education programs, and experiential learning opportunities to connect students with real-world experiences.
      
3. Health and Wellness Services:
   • AAUP provides access to health services, counseling, and mental health support to promote the physical, emotional, and psychological well-being of our students.
   • AAUP offers wellness programs, workshops, and activities that encourage healthy lifestyles and stress management.
      
4. Disability Services:
   • AAUP ensures equal access and reasonable accommodations for students with disabilities, in accordance with applicable laws and regulations.
   • AAUP provides support services, assistive technologies, and academic adjustments to create an inclusive and accessible learning environment.
      
5. Student Engagement and Leadership:
   • AAUP fosters student engagement and leadership development through involvement in student clubs, organizations, and extracurricular activities.
   • AAUP promotes opportunities for student leadership, community service, and civic engagement to cultivate well-rounded individuals and active citizens.
      
6. Financial Aid and Student Support:
   • AAUP provides comprehensive financial aid services, including scholarships, grants, and loans, to support students in meeting their educational expenses.
   • AAUP offers financial assistance to address students' financial needs and promote financial wellness.
      

To ensure the successful implementation of this Student Services Policy, AAUP will:

1. Designate responsible individuals or offices to oversee the coordination, delivery, and continuous improvement of student services.
    
2. Develop and regularly update a comprehensive catalog or website that outlines the available student services, including descriptions, eligibility criteria, and contact information.
    
3. Communicate and promote student services through various channels, including orientation programs, student handbooks, websites, and campus-wide communications.
    
4. Monitor and assess the effectiveness of student services through regular evaluations, surveys, and feedback mechanisms, making necessary adjustments to meet student needs.
    
5. Comply with applicable laws, regulations, and best practices related to student services, ensuring fairness, equity, and inclusivity in service delivery.
    

The following measures (indicators) can be used to assess the utilization of this policy:

1. Student Satisfaction: Survey results measuring overall satisfaction with student services provided.
    
2. Service Accessibility: Percentage of students who have accessed and utilized various student services.
    
3. Timely Support: Average response time to student inquiries or requests for assistance.
    
4. Service Utilization: Number of students participating in workshops, counseling, or support programs.
    
5. Feedback and Improvement: Number of service enhancements or policy revisions based on student feedback.
    

Deanship of Students’ Affairs

VP for Academic Affairs