The Quality Development Office at the Arab American University held a training workshop for members of the internal auditing team on the ISO 9001:2015 quality management system. Almost 20 internal auditors from various departments and faculties of the university participated in the training workshop.

Dr. Adli Saleh, Advisor to the Board of Directors for Planning, Development and Quality inaugurated the training workshop, stressing the need to consolidate the concept of total quality in the entire university environment, explaining the support of AAUP administration to develop quality in its comprehensive concept at the academic and administrative sides through the application of relevant best practices.

Eng. Ahmed Fouad, director of the Quality Development Office, explained the role of the office in the process of internal auditing on the ISO 9001:2015 quality management system. In addition, Eng. Ahmed stressed the importance of holding regular training workshops in order to develop the efficiency of the work team members and clarify the mechanism of contacting them. Islam Mahameed and Hadeel Hussein, engineers at the Quality Development Office explained to the attendees the technical details related to the internal audit process through a set of interactive exercises, with the participation of Mr. Mahdi Shreim from the Finance Office, and Mr. Mohamed Hamdan from the Deanship of Admission and Registration.

It is noteworthy that the Arab American University has obtained the ISO 9001:2015 quality management system certificate since 2013, with the aim of ensuring the application of best practices for the services provided by the University.