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Digital Transformation in Islamic Banking

Authors: 
Sharif M Abu Karsh
Louy J Badarin
Conference: 
Economic Sustainability in the Era of Industrial Revolution 5.0" CESS 2023
Location: 
An Najah National University
Date: 
Wednesday, May 10, 2023
Topics: 
The Fifth Scientific Conference of the College of Economics and Social Sciences 2023
Abstract: 
Purpose - The purpose of the study was to give a critical overview of the digital transformation in Islamic Banking. General Statements - the study uses a descriptive approach to provide an overview of the technologies in digital transformation in Islamic banking, the challenges encountered in its adop-tion for the Islamic banking industry, the risks, and the benefits that come with it. Discussion - Customer value and satisfaction are the major rationale for digital banking in the Islamic banking sector and are evidently seen by the digital transformations in its sector. Islamic banking has experienced tremendous growth in digital transformation with innovations such as mobile applications and internet banking, distributed ledger technology, and end-to-end digital payment platforms. However, while these transformations have created efficiency in Islamic banking operations, they have brought risks related to cyber security, which is a major threat. Conclusion - Guided by Sharia principles, digital transformations continue to grow, and their impact significantly contributes to consumer satisfaction.